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Manual On Good Administration Principles

interviews must be recorded from then on and measures that would enable
stating the grounds of the scores assigned to the interviewees must be
taken in order to ensure the compliance with the principles of “objectivity”,
“impartiality”, “transparency”, “accountability” and “duty to state the
grounds of decisions”, which are the principles of good administration duly
required in interviews.
Case 3: In the Decision on the application numbered 2019/5744 made
by the Ombudsman Institution on 23/08/2019, the applicant requested
rescoring of his performance evaluation claiming that his score was
assigned in a biased way.

As a result of the examination and investigation, the Ombudsman Institution
stated that the matters that affected the formation of the opinions of the
evaluators must be grounded on concrete information and documents
while evaluating the performance of the personnel, and decided to submit
a recommendation to the administration that the performance evaluation
carried out in 2018 must be rescored based on concrete grounds.

Recommendations to the Administration
Regarding the Principle

While fulfilling the duty to state the grounds of decisions, the below points
should be considered:
➢ Grounds of the acts must definitely be stated with a view to
ensuring effective legal audit since the persons concerned with the
administrative acts can only learn the reasons of the acts with the
grounds.
➢ The administration should not avoid stating the grounds of decisions
by putting forward that there is a special need for investigation or
examination or scrutiny.

➢ The grounds must be “clear and understandable” and involve the
opinions and views of the competent authority on the actual and
legal situation with a view to allowing the individuals for seeking
legal remedies, contradictory statements and heavy language should
be avoided, and an understandable way of expression should be
preferred.
➢ The reason and ground of the administrative act should be in parallel
with each other. The reasons which do not exist indeed must not be

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