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Manual On Good Administration Principles

Son! Now, you are a Bey.
As of Today, enraged we are, sane you stay
Should we be offended, you conciliate
We accuse and you tolerate
We are unable and delusional, condone if you may
Dispute, conflict, disagreement, disharmony we may
be in, your justice shall reign
For our evil eyes, evil tongues, unfair comments, you
show an act of grace!

Advice of Sheikh Edebali to Osman Ghazi

ourtesy is a principle which requires public officials to behave in respectful
Cmanner in relations with each other and citizens; be polite, helpful,
cooperative and timely and understand the problems of the citizens and make
genuine efforts to produce solutions.

This principle refers to following courses of action:
All sorts of acts, behaviours and behaviours of the public officials
should be respectful and courteous;

The administration should act based on citizen-oriented approach,
understand the problems expressed by the individuals and guide them
appropriately;

If a mistake occurs which negatively affects the rights or interests of a
member of the public, the official shall apologise for it and endeavour
to correct the negative effects resulting from his or her mistake in the
most expedient way.

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