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Manual On Good Administration Principles

Case Studies

In the Decision dated 04/03/2019 of the Ombudsman Institution on the
application no. 2018/11319, the applicant claimed that the death of the
applicant’s mother was caused by an erroneous intervention of the doctor
and requested necessary administrative and criminal actions against the
doctor.

As a result of the examination carried out by the Ombudsman Institution,
it was identified that it would be perceived that no investigation was made
on the case as the one who was assigned to the role of investigator for
the complaints was a colleague of the subject doctor in the same hospital;
the investigator who worked in the same hospital would not reveal the
faults of the hospital he worked in and his colleague and it would cause
the concerned persons to think that the relevant investigation was not
objective; and it would undermine the credibility of the establishment of
the Law and justice; as a result, it was evaluated that investigation on the
doctor complained against was contrary to the principle of honesty.

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