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Manual On Good Administration Principles
2 Developments in
European Countries
he first traces of good administration in the world or the
demand for good administration by the public are likely to
Tdate back to the first written law code; however, one of the
most important documents put forward in accordance with today’s
modern administration understanding has been the Resolution
dated 28 September 1977 and no. (77) 31 on “the Protection of
the Individual in Relation to Acts of Administrative Authorities”
adopted by the Committee of Ministers of Council of Europe. Under
this resolution five principles were identified:
Right to be heard
Access to information
Assistance and Representation
Statement of reasons
Indication of Remedies
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