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Manual On Good Administration Principles

4 The Role of the

Ombudsman Institution

regarding the Principles

of Good Administration

s per the Law on the Ombudsman No. 6328, the Ombudsman
Institution, which is a constitutional public entity, is
Ain charge of examining, investigating, and submitting
recommendations concerning all sorts of acts and actions as
well as attitudes and behaviours of the administration within the
framework of an understanding of human rights-based justice and
legality and conformity with principles of fairness, through creating
an independent and effective mechanism of complaint concerning
the public services.
It has been targeted, with the establishment of the Ombudsman
Institution, to resolve the disputes arising between the
administration and individuals in an effective and timely manner
through an independent mechanism.

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