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In line with the importance that our organization ascribes to
international cooperation, since our establishment, we have been
organizing symposia and this year different than previous ones, I am
happy to host the 3 symposium with international guests coming
rd
from various continents.
Once again, I would like to express the pleasure I take in hosting
colleagues from Europe, Asia and Africa in Anatolia, the cradle of
civilizations.
As well known, within the framework of the mandate of Ombudsman
Institution of Turkey, it is authorized to submit recommendations to
the executive branch and review, investigate the complaints regarding
actions, attitude and behavior of the latter.
All complaints that are received 29 March 2013 onwards are handled
meticulously according to understanding of law on human rights and
the disagreements between an individual and the public administration
are aimed to be resolved through mediation and consensus. From
this standpoint, our organization has a crucial role in protecting and
developing fundamental rights and freedoms.
His Excellency Mr. President,
Actions of our organization do not constitute an alternative to judicial
or administrative auditing tools. The complaints that are received are 3 rd INTERNATIONAL SYMPOSIUM ON OMBUDSMAN INSTITUTIONS
reviewed not only in view of legality but also the principle of fairness.
In this regard, our organization is the only one conducting fairness
review in Turkey. For instance, we concluded many recommendations
about re-arrangement of various legislative provisions that are non-
compliant with the principle of fairness.
Between the date we started to accept complaints and 31 August
2015, 17 655 complaints were received and accordingly, 249
recommendations or partial recommendations have been concluded
and every year, compliance with our recommendations has been
incrementally augmenting.
Our organization works in a fast-track fashion and concludes a decision
about a complaint latest in 6 months.
For example, 16,951 decisions out of 17,655 complaints and 704 files
are under review at the moment. In this sense, we are working really
fast.

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