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PRESENTER – Mr. Ömeroğlu, thank you for your talk.
Excellency Mr. President,
Distinguished Guests,
Now, I would like to invite Mr. Kamal Malhotra, the Resident Represen-
tative of the UNDP Turkey.

KAMAL MALHOTRA (UNDP Turkey Resident Representative)-

Honorable President of the Republic of Turkey,
Honorable Speaker of the Turkish Grand National Assembly,
Excellencies,

Distinguished guests,
Good morning, hello,
On behalf of the United Nations Development Program, UNDP, allow
me to begin by saying what a privilege it is to address you at this 3
rd
International Symposium of Ombudsman Institutions. As increasingly
recognized at national and international levels ombudsman institutions
are an essential mechanism for the promotion of good governance in
the civil service and the promotion and protection of human rights
which is at the core of the United Nations mandate. Worldwide
ombudsman institutions acting as one of the key national institutions
on human rights are generally structured to promote and protect
human rights and are not principally focused only on promoting
good governance in public administration. Their importance in the
system was also highlighted by the United Nations General Assembly,
Resolution 63/169 which encourages member states to consider
the creation or the strengthening of independent and autonomous
ombudsman and other national human rights institutions and to
develop where appropriate mechanisms of cooperation between
this institutions in order to coordinate their actions, strengthen their
achievements and exchange lessons learnt. Although there is no
standard model for national institutions working on human rights
there are certain common elements to insure the effectiveness of such
institutions which include the ombudsman responding to the needs
of individuals specifically disadvantage groups of women, children,
people with disability and refugees. Several of these elements are

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